This Privacy Policy describes how Stock Mantra (“Company”, “we”, “us”, “our”) collects, uses, stores, protects, and shares information when you visit our website, join our Telegram channels, communicate with us, or use any of our research and educational services. Our goal is to handle all information responsibly, transparently, and in accordance with applicable laws, SEBI Research Analyst regulations, and industry-standard privacy practices.
1. Scope and Applicability
This Privacy Policy applies to all users (“you”, “your”) who access:
- Our website: https://alstockmantra.com/
- Our Telegram channels, groups, and communication handles
- Our landing pages used for marketing or informational purposes
- Any other digital medium or communication managed by Stock Mantra
By using our services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Information You Provide Directly
We collect information that you voluntarily provide when you contact us, join our channels, or use our services. This may include:
- Your name or display name
- Your Telegram username and profile details visible to us
- Your email address when you write to us at alstockmantra0@gmail.com
- Your phone number if you contact us via call or share it for support reasons (+91 7977117177)
- Any other information you choose to share in text messages, forms, or inquiries
We do not intentionally collect sensitive personal information such as passwords, bank account credentials, trading platform login details, Aadhaar numbers, or PAN details through our regular communication channels, and we strongly advise you never to share such details with anyone claiming to represent Stock Mantra.
2.2 Information Collected Automatically
When you visit our website or landing pages, certain technical information may be collected automatically. This can include:
- IP address and approximate geographical location
- Device type, operating system, and browser type
- Pages visited, time spent on pages, and navigation patterns
- Referring URLs (how you reached our site or landing page)
- Log data related to access, errors, and usage analytics
This information is generally non-personal on its own and is used for security, analytics, and improving user experience.
2.3 Cookies, Pixels, and Tracking Technologies
Our website and landing pages may use cookies, pixels, and similar technologies to improve performance, measure traffic, and understand how users interact with our content. For example:
- Cookies may store basic information about your browser session and preferences.
- Analytics tools may help us measure which pages are most visited.
- Meta Pixel and Google Tag Manager may be used for anonymous event tracking and to understand ad performance in a privacy-respecting manner.
You can control cookies through your browser settings. Disabling them may affect some website functionality but will not prevent you from accessing basic information.
3. How We Use Your Information
We use the information we collect for the following purposes:
3.1 Providing and Improving Services
- To deliver research-driven educational content and market insights
- To share general updates about financial markets and learning resources
- To respond to your queries and provide customer support
- To improve our website, communication style, and service offerings
3.2 Communication
- To send important notices about policy changes or service updates
- To share educational content, newsletters, or general research views
- To seek feedback and understand user needs better
3.3 Legal, Regulatory, and Security Purposes
- To comply with SEBI Research Analyst regulations and record-keeping requirements
- To detect, investigate, and prevent fraud, misuse, or security incidents
- To respond to lawful regulatory requests or legal obligations
We do not use your personal information to engage in unsolicited financial promotions, guaranteed return schemes, or any activity that would violate SEBI guidelines or Meta advertising policies.
4. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Consent: When you voluntarily contact us or join our channels.
- Legitimate Interest: For analytics, security, and service improvement.
- Legal Obligation: To comply with SEBI’s RA regulations and other applicable laws.
5. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, misuse, alteration, or loss. These measures include restricted access to internal systems, careful handling of communication records, and usage of secure communication channels where appropriate.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are advised to avoid sharing sensitive personal, financial, or login details with anyone claiming to be associated with Stock Mantra.
6. Data Retention
We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including regulatory compliance, record-keeping obligations, and legitimate business interests such as security and analytics. Once data is no longer required, we take steps to delete or anonymize it.
7. Sharing of Information
We do not sell, rent, or trade your personal data with third-party marketers.
We may share information in the following limited circumstances:
- Regulatory Authorities: When required by SEBI or other legal authorities for inspections, audits, or compliance-related reviews.
- Service Providers: With carefully selected service providers who assist us with analytics, hosting, or communication tools. Such providers are expected to adhere to confidentiality obligations.
- Legal Requirements: Where disclosure is necessary to comply with the law, enforce our terms, respond to legal processes, or protect our rights, users, or the public.
8. Children’s Privacy
Our services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from minors. If we become aware that information from a minor has been collected, we will take steps to delete such data.
9. Your Rights
Depending on applicable law, you may have certain rights with respect to your personal information, such as:
- The right to request access to your personal data held by us
- The right to request correction of inaccurate or incomplete information
- The right to request deletion of data, subject to regulatory retention requirements
- The right to withdraw consent where processing is based on consent
To exercise any of these rights, you may contact us by email at alstockmantra0@gmail.com. We may ask you for certain information to verify your identity before acting on your request.
10. International Transfers
Stock Mantra primarily operates from India. Your data may be processed on servers or by service providers located in India or other jurisdictions. Where data is transferred, we strive to ensure that appropriate protections are in place in line with applicable data protection principles.
11. Links to Third-Party Websites and Platforms
Our website and channels may contain links to third-party websites, tools, or platforms, including charting websites, brokers, or news sources. We are not responsible for the privacy practices, content, or security of such external sites. You are encouraged to review the privacy policies of any third-party site you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in regulations, technology, or our practices. When we make significant changes, we will update the “Effective Date” at the top of this page. Your continued use of our services after such changes signifies your acceptance of the updated Policy.
13. Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your data, you can contact us using the details below:
Stock Mantra
1st Floor, Sonigara Laurel Commercial Complex,
Mankar Chowk, Wakad, Pune, Maharashtra 411057, India
Email: alstockmantra0@gmail.com
Phone: +91 7977117177
Website: https://alstockmantra.com/
14. Refund & Payment Policy
Stock Mantra follows a strict, transparent, and limited refund policy for any paid subscription, research service, or educational product. Users are expected to read all relevant information, disclaimers, and service descriptions carefully before making any payment.
Once a payment is successfully completed, it is treated as final and non-refundable in all scenarios, except in the case of a duplicate or accidental double payment for the same service.
If you are charged more than once for the same product or service due to a technical or processing error, you must notify us promptly at alstockmantra0@gmail.com and share valid proof of the duplicate transaction (such as payment receipts or bank statements). After verification, any extra amount paid for the same service will be refunded.
Apart from the double payment scenario, no refund will be provided for any reason, including but not limited to:
- Change of decision after subscribing
- Perceived lack of performance or market outcome
- Not reading or misunderstanding our documents, disclaimers, or policies
- Low usage, non-usage, or delayed access from the user’s side
By proceeding with any payment, you acknowledge and agree that you have carefully read and understood:
- Our Terms & Conditions
- This Privacy Policy, including the Refund and Payment section
- Our Risk Disclaimer
It is entirely your responsibility to review all documents before making a payment. Any attempt to misuse payment systems, including raising false chargebacks or disputes after consuming services, may lead to suspension of access and legal action where applicable.
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